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Traditional Herbal Ingredients

PRIVACY POLICY

Last Updated: June 17, 2026

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At Healing Rhythm Acupuncture & Wellness, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when visiting our website, filling out our forms, or using our online booking platform.

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Information We Collect

 

We collect information that helps us provide a secure, personalized, and efficient experience for you. This includes:

  • Personal Identifiers: Name, email address, phone number, and any details you voluntarily provide in our contact or intake forms.

  • Appointment & Booking Information: Schedule preferences, appointment history, and clinical intake data processed through our integrated scheduling platforms.

  • Usage Data: IP addresses, browser types, and website interaction data collected automatically through cookies to optimize our website’s performance.

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How We Use Your Information

 

We use the information we collect to:

  • Schedule, manage, and confirm your clinic appointments.

  • Respond to your inquiries, messages, or customer service requests.

  • Send important updates, billing receipts, or wellness resources (you can opt out of non-transactional communications at any time).

  • Maintain the security and integrity of our digital platforms.

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Protection of Health & Clinical Information

 

We treat your personal health information with the highest standard of confidentiality. Any clinical data, medical histories, or health concerns shared during booking or treatment are securely stored and processed in compliance with professional standards and relevant healthcare privacy guidelines.

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Third-Party Services & Software Integration

 

To provide a seamless online experience, we partner with trusted third-party service providers:

  • Online Booking: Our appointment scheduling is managed through specialized, secure practice management software.

  • Payment Processing: All online financial transactions are handled via secure, encrypted, PCI-compliant payment gateways. We do not directly store your credit card details on our website servers.

  • Website Hosting: Our site is built and hosted on secure platforms that utilize industry-standard data protection measures.

We encourage you to review the privacy policies of these individual third-party providers when interacting with their integrated systems.

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 Sharing Your Information

 

We do not sell, rent, or trade your personal information to third parties. Your data is only shared with trusted service providers who assist us in operating our business and serving you, under strict confidentiality agreements. We may also disclose information if required by law to comply with legal proceedings or protect clinical safety.

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Your Rights and Choices

 

You have the right to:

  • Access, update, or correct your personal contact information.

  • Request the deletion of your non-clinical digital data from our website forms.

  • Disable cookies through your individual browser settings.

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Security Measures

 

We implement a variety of administrative, technical, and physical security measures—including SSL encryption—to protect your personal information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.

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Changes to This Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted directly to this page with an updated "Last Updated" date at the top.

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Contact Us

 

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

  • Business Name: Healing Rhythm Acupuncture & Wellness

  • Address: 7151 Lee Hwy Unite 500 Chattanooga, TN 37421

  • Email: hello@healingrhythmtcm.com

  • Phone: 423-218-9971

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